Terms & Conditions
Effective Date: March 30, 2026
Last Updated: May 20, 2026
These Terms & Conditions (“Terms”) govern your use of the Guardian Shield Medical LLC (“Guardian Shield Medical,” “we,” “us,” or “our”) website at guardianshieldmedical.com and our services, including text (SMS/MMS) messaging communications. By accessing our website or using our services, you agree to be bound by these Terms.
Services
Guardian Shield Medical is a durable medical equipment (DME) provider serving patients throughout Utah. We provide custom and off-the-shelf medical equipment, orthotics, prosthetics, and related supplies based on referrals and prescriptions from healthcare providers. Our services include equipment consultation, fitting, delivery, and follow-up care.
SMS/Text Messaging Terms
By providing your mobile phone number and consenting to receive text messages from Guardian Shield Medical, you agree to the following terms:
By opting in to receive SMS messages from Guardian Shield Medical, you agree to receive text messages related to requested information, follow-up communication, and general support. Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out of further messaging. Reply HELP for assistance or call 801-346-6383.
Consent
By opting in to our text messaging program, you consent to receive recurring automated text messages from Guardian Shield Medical at the mobile number you provide. Consent to receive text messages is not a condition of purchasing any goods or services from us. You may receive messages related to order status and updates, delivery scheduling and notifications, appointment reminders and follow-ups, and responses to your inquiries.
Message Frequency
Message frequency may vary depending on the status of your order and your interaction with our team. You may receive multiple messages during active order processing, and fewer messages at other times.
Message and Data Rates
Standard message and data rates may apply to any messages sent to or received from Guardian Shield Medical, depending on your mobile carrier and plan. You are responsible for any charges incurred through your wireless provider.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message confirming your unsubscription. Once you opt out, you will no longer receive text messages from us unless you re-subscribe at a later date.
Help
For assistance with our text messaging program, reply HELP to any message you receive from us, or contact us directly at (801) 346-6383 or doris@guardianshieldmedical.com.
Supported Carriers
Our messaging services are supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Your mobile phone number and the information you provide via text message will not be sold, rented, or shared with third parties for their marketing purposes. For full details on how we collect, use, and protect your information, please review our Privacy Policy.
Website Use
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the website. All content on this website, including text, graphics, logos, images, and software, is the property of Guardian Shield Medical or its content suppliers and is protected by applicable intellectual property laws.
Medical Disclaimer
The information provided on our website and through our communications is for general informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or the use of medical equipment. Never disregard professional medical advice or delay seeking it because of something you have read on our website or received via text message.
Limitation of Liability
To the fullest extent permitted by law, Guardian Shield Medical shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services, including text messaging communications. Guardian Shield Medical is not responsible for any errors, delays, or failures in message delivery caused by your wireless carrier, network issues, or device incompatibility.
Indemnification
You agree to indemnify and hold harmless Guardian Shield Medical, its officers, employees, and agents from any claims, damages, losses, or expenses arising out of your use of our website or services or your violation of these Terms.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles.
Contact Us
If you have any questions about these Terms, please contact us:
Guardian Shield Medical LLC
12989 Sparrow Hawk Ln
Herriman, UT 84096
Phone: (801) 346-6383
Fax: (801) 769-0577
Email: doris@guardianshieldmedical.com